Privacy Policy

1. Introduction

Welcome to BlinkPost.ai ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media content generation platform.

By using BlinkPost, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password (encrypted), name, and profile details
• Business Information: Industry, business type, target audience, and content preferences
• Content Data: Social media posts you create, images you upload, and content preferences
• Payment Information: Processed securely through Stripe (we do not store credit card details)

2.2 Information We Collect Automatically

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies and Session Data: Authentication tokens and session management data

2.3 Social Media Data

When you connect your social media accounts, we collect:

• LinkedIn: Profile information, access tokens for posting content on your behalf
• Facebook: Page access, profile data, posting permissions
• Instagram: Business account data, posting permissions (requires Facebook Business integration)
• Analytics Data: Engagement metrics, post performance, and audience insights

3. How We Use Your Information

We use your information for the following purposes:

• Content Generation: Creating AI-powered social media posts tailored to your business
• Image Generation: Using OpenAI DALL-E 3 or Google Gemini to create custom images
• Social Media Publishing: Posting content to your connected social media platforms
• Account Management: Maintaining your account, authentication, and preferences
• Analytics & Insights: Tracking post performance and providing engagement predictions
• Service Improvement: Analyzing usage patterns to improve our AI models and features
• Communication: Sending service updates, notifications, and support responses via email
• Payment Processing: Managing subscriptions and billing through Stripe
• Security: Detecting fraud, preventing abuse, and ensuring platform safety

4. Third-Party Services

We use the following third-party services to operate BlinkPost:

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: Third-party vendors who help us operate our service (listed above)
• Legal Compliance: When required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, and that of our users
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
• Password Security: Passwords are hashed using bcrypt before storage
• Access Controls: Strict authentication and authorization mechanisms
• CSRF Protection: Session-based security to prevent unauthorized access
• Regular Security Audits: Ongoing monitoring for vulnerabilities and threats
• Secure OAuth: Industry-standard OAuth 2.0 for social media connections

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services:

• Active Accounts: Data retained while your account is active
• Deleted Accounts: Most data deleted within 30 days of account deletion
• Legal Requirements: Some data retained longer for compliance (e.g., payment records)
• Backup Systems: Data may persist in backups for up to 90 days after deletion

8. Your Rights (GDPR & CCPA)

Depending on your location, you have the following rights:

For EU Users (GDPR)

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

For California Users (CCPA)

• Right to Know: What personal information we collect and how it's used
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data)
• Right to Non-Discrimination: Equal service regardless of privacy rights exercise

To exercise these rights, please contact us at saiprasad777@gmail.comor use our contact form.

9. Cookies and Tracking

We use the following types of cookies:

• Essential Cookies: Required for authentication and core functionality
• Session Cookies: Maintain your login state and preferences
• Security Cookies: Prevent fraud and ensure platform security

You can manage cookies through your browser settings. Note that disabling cookies may limit functionality. See our Cookie Policy for details.

10. Children's Privacy

BlinkPost is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will delete it.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

12. Facebook Platform Policy Compliance

BlinkPost complies with Facebook's Platform Terms and Policies. When you connect Facebook or Instagram:

• We only request permissions necessary for our services
• We respect Facebook's data usage limitations
• You can revoke permissions at any time through Facebook settings
• We provide a data deletion callback for Facebook data removal requests

To request deletion of your Facebook data, use our data deletion request formor contact saiprasad777@gmail.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification for significant changes

Your continued use of BlinkPost after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data:

15. Consent

By using BlinkPost, you consent to this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of our service immediately.